Chapter 15
Role of Chatbot in Patient Counselling
- By Anum Sattar, Noor us Saba Mansoor, Rasheeda Fatima - 21 Jun 2026
- Emerging Trends in Medical Research and Practice, Volume: 1, Pages: 83 - 87
Abstract/Preface
Patient counselling is a key part of the pharmaceutical care activities carried out in patient care. Patient counselling is defined as the provision of information, guidance, and assistance to patients on safe and effective use of medicines. Practical duties of a pharmacist include educating patients about indications, administration, and dosage instructions, side effects, interactions, storage instructions, and medication adherence. Patient counseling is an important aspect of healthcare that promotes the understanding of treatment options and encourages informed decision-making. Patient counselling is not just about giving patient medicines.